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Business Vocabulary – Poslovni rečnik

Banking

  • balance – n. the difference between credits and debits in an account BILANS
  • bank charges – n. money paid to a bank for the bank’s services etc Usluge koje banka naplaćuje
  • branch – n. local office or bureau of a bank, filijala, ekspozitura
  • checkbook (US) – n. book containing detachable checks; chequebookUK čekovna knjižica
  • check (US) – n. written order to a bank to pay the stated sum from one’s account; chequeUK ček
  • credit – n. money in a bank a/c; sum added to a bank a/c; money lent by a bank – also v. novac u banci,kredit
  • credit card – n. (plastic) card from a bank authorising the purchasing of goods on credit kreditna kartica
  • current account – n. bank a/c from which money may be drawn at any time; checking accountUS
  • debit – n. a sum deducted from a bank account, as for a cheque – also v.
  • deposit account – n. bank a/c on which interest is paid; savings accountUS
  • fill in (UK) – v. to add written information to a document to make it complete; to fill outUS
  • interest – n. money paid for the use of money lent – interest rate n.
  • loan – n. money lent by a bank etc and that must be repaid with interest – also v.
  • overdraft – n. deficit in a bank account caused by withdrawing more money than is paid in
  • pay in – v. [paid, paid] to deposit or put money in to a bank account
  • payee – n. person to whom money is paid
  • paying-in slip – n. small document recording money that you pay in to a bank account
  • standing order – n. an instruction to a bank to make regular payments
  • statement – n. a record of transactions in a bank account
  • withdraw – v. [-drew, -drawn] to take money out of a bank account – withdrawal n.

Company Structure

  • Accounts Dept. – n. department responsible for administering a company’s financial affairs
  • A.G.M. (UK) – abbr. Annual General Meeting of a company’s shareholders
  • board of directors – n. group of people chosen to establish policy for and control a company
  • chairman (UK) – n. person who heads a Board of Directors; head of a company; chairperson
  • director – n. a member of the board of director
  • executive officer (US) – n. person managing the affairs of a corporation – chief executive officer n.
  • headquarters – n. a company’s principal or main office or centre of control
  • manager – n. person responsible for day-to-day running of a dept.; executive officerUS
  • managing director (UK) – n. senior director after the chairman responsible for day-to-day direction
  • Marketing Dept. – n. department that puts goods on market, inc. packaging, advertising etc
  • organisation chart – n. a table or plan showing a company’s structure graphically
  • Personnel Dept. – n. department responsible for recruitment and welfare of staff or employees
  • president (US) – n. the highest executive officer of a company; head of a company
  • Production Dept. – n. department responsible for physical creation of product

Contracts

  • agreement – n. an arrangement between two or more people, countries etc; contract
  • appendix – n. additional or supplementary material at end of contract, book etc
  • arbitration – n. settlement of a dispute by a person chosen by both parties – to arbitrate v.
  • article – n. a particular statement or stipulation in a contract etc; clause
  • clause – n. a particular statement or stipulation in a contract etc; article
  • condition – n. anything necessary before the performance of something else
  • force majeure – n. superior, power; unforeseeable event excusing one party from fulfilling contract
  • fulfil – v: to satisfy a condition; to complete the required task; to fulfillUS
  • herein – adv: in here; in this (document etc)
  • hereinafter – adv: in the following part (of this document etc)
  • hereto – adv: to this (document etc) [eg: attached hereto]
  • heretofore – adv: up until now; until the present; before this
  • in behalf of – in the interests of (person etc); for (person etc); on behalf of (UK)
  • null and void – invalid; without legal force; not binding
  • on the one hand – on one side – on the other hand on the other side

Import-Export

  • bill of lading – n. list of goods and shipping instructions; waybill
  • c.& f. – abbr. cost & freight: includes shipping to named port but not insurance
  • c.i.f. – abbr. cost, insurance & freight: includes insurance and shipping to named port
  • cargo – n. goods or products that are being transported or shipped
  • certificate of origin – n. a document that shows where goods come from
  • container – n. huge box to hold goods for transport – container port n. to containerise v.
  • customs – n. 1 government tax or duty on imported goods 2 officials who collect this tax
  • declare – v. to make a statement of taxable goods – customs declaration form n.
  • f.a.s. – abbr. free alongside ship [includes delivery to quayside but not loading]
  • f.o.b. – abbr. free on board: includes loading onto ship
  • freight – n. goods being transported; cargo
  • irrevocable – adj. that cannot be undone; unalterable – irrevocable letter of credit n.
  • letter of credit – n. a letter from a bank authorising a person to draw money from another bank
  • merchandise – n. things bought and sold; commodities; wares – also v.
  • packing list – n. a document that is sent with goods to show that they have been checked

Insurance

  • actuary – n. a person who calculates risks for insurance companies
  • assessor – n. a person who calculates the value of something [eg: a building, car etc]
  • claim – n. an application for payment under an insurance policy – to make a claim v.
  • comprehensive – n. [of an insurance policy] all-inclusive; providing complete protection
  • consequential loss – n. a loss that happens as a consequence of or as a result of another
  • cover (UK) – n. the protection given by an insurance policy [eg: public liability cover]
  • employer’s liability – n. liability or responsibility of a firm for damage caused to one of its employees
  • goods in transit – n. property, merchandise or any goods in the process of being transported
  • insurance broker – n. agent who arranges insurance; middleman between insurer & policyholder
  • liability – n. 1 the state of being liable 2 anything for which a person is liable
  • liable – adj. legally obliged to pay for damage, injury etc; responsible – liability n.
  • loss – n. death, injury, damage etc that is the basis for a claim – to lose v.
  • loss adjuster – n. a person who assesses the amount of compensation arising from a claim
  • policy – n. a contract of insurance [eg: a product liability policy]
  • policyholder – n. the person to whom an insurance policy is issued
  • premium – n. a payment, usually monthly, yearly etc, for an insurance policy
  • product liability – n. liability or responsibility of a firm for damage caused by one of its products
  • public liability – n. responsibility of a firm for damage caused to a member of the public
  • reinsurance – n. the insuring of risk by one insurance company with another – to reinsure v.
  • risk – n. 1 chance or possibility of injury, loss etc 2 person or thing causing risk

Law

  • attorney – n. 1 a person appointed to act for or represent another 2US lawyer
  • barrister (UK) – n. a lawyer who pleads before a superior court
  • brief – n. 1 (UK) instructions to a barrister – also v. 2 (US) written statement of facts
  • case – n. statement of the facts in a trial, esp. the argument of one side
  • contract – n. a formal agreement, usually in writing, between two or more parties
  • ourt of law – n. the place where law cases are hear and decided; court – courtroom n.
  • evidence – n. information presented to a court to prove or support a point in question
  • guilty – adj. responsible for wrong; culpable – guilt n. not guilty adj.
  • judge – n. official with authority to hear and decide cases in a court of law – also v.
  • jury – n. a group of people chosen to hear the evidence of a case and give a decision
  • lawsuit – n. a trial at court between two private parties
  • lawyer – n. a person trained in law and who advises or represents others
  • plead – v. 1 to defend a law case, 2 to declare oneself to be guilty or not guilty – plea n.
  • sentence – n. 1 decision of a court, esp. as to the punishment, 2 the punishment – also v.
  • solicitor – n. 1 (UK) lawyer advising clients & briefing barristers, 2 (US) law officer for a city etc

Marketing

  • brand – n. a particular make of product – to brand v. – branded adj.
  • consumer – n. the person who buys and uses a product or service – to consume v.
  • cost – v. [cost, costed, costed] to estimate the price of making a product – costing n.
  • develop – v. to create a new product or improve an existing one – product development n.
  • distribution – n. the delivering of products to end-users, inc. advertising, storing etc
  • enduser – n. the person, customer etc who is the ultimate (and so real) user of a product
  • image – n. the concept or perception of a firm or product held by the general public
  • label – n. small piece of paper, metal etc on a product giving information about it
  • launch – v. to introduce a new product, with publicity etc – product launch n.
  • mail order – n. the selling of goods by post – mail-order catalogue n.
  • market research – n. study of consumers’ needs & preferences, often for a particular product
  • packaging (UK) – n. the wrapping or container for a product
  • point of sale – n. the place where a product is actually sold to the public – point-of-sale adj.
  • product – n. something made to be sold; merchandise [includes services] – to produce v.
  • public relations – n. creation and maintenance of a good public image – public relations officer n.
  • registered – adj. registered or officially recorded as a trademark – ® abbr. – to register v.
  • sponsor – n. firm supporting an organisation in return for advertising space – also v.
  • S.W.O.T. – abbr. Strength, Weaknesses, Opportunities, Threats
  • total product – n. the whole product, inc. name, packaging, instructions, reliability, after-sales etc
  • trademark – n. special symbol, design, word etc used to represent a product or firm – ” abbr.

Meetings

  • A.G.M. – abbr. Annual General Meeting
  • A.O.B. – abbr. Any Other Business [usually the last item on an agenda]
  • absent – adj. not here; not at the meeting; not present
  • agenda – n. a written programme or schedule for a meeting
  • apologies – n. item on agenda announcing people who are absent; apologies for absence
  • ballot – n. a type of vote, usually in writing and usually secret- secret ballot n.
  • casting vote – n. a deciding vote (usually by the chairman) when the votes are otherwise equal
  • chairman – n. the person who leads or presides at a meeting; chairperson; chair
  • conference – n. formal meeting for discussion, esp. a regular one held by an organisation
  • conference call – n. telephone call between three or more people in different locations
  • consensus – n. general agreement
  • decision – n. a conclusion or resolution to do something – to decide v.
  • item – n. a separate point for discussion [as listed on an agenda]
  • matters arising – n. item on agenda for discussion of what has happened as a result of last meeting
  • minutes – n. a written record of everything said at a meeting
  • proxy vote – n. a vote cast by one person for or in place of another
  • show of hands – n. raised hands to express an opinion in a vote
  • unanimous – adj. in complete agreement; united in opinion
  • videoconference – n. conference of people in different locations linked by satellite, TV etc
  • vote – v. to express opinion in a group by voice or hand etc – also n. – to cast a vote v

Selling

  • after-sales service – n. service that continues after a product has been sold [eg: repairs etc]
  • buyer – n. 1 any person who buys anything 2 a person employed by a firm to buy
  • client – n. a person who buys services from a lawyer, architect or other professionals
  • close – v. to finalise a deal or sale; to make a sale
  • cold call – v. to telephone a prospect without previous contact – also n.
  • customer – n. a person who buys goods or services from a shop or business
  • deal – n. a business transaction – also v. dealer n.
  • discount – n. a reduction in the price; a deduction [usually expressed as a percentage (%)]
  • follow up – v. to continue to follow persistently; to maintain contact [eg: after a lead]
  • guarantee – n. a promise that a product will be repaired or replaced etc if faulty – also v.
  • in bulk – in large quantity, usually at a lower price
  • lead – n. useful indication of a possible customer to be followed up
  • objection – n. a reason given by a prospect for not buying – to object v. seeovercome
  • overcome – v. [-came, -come] to overcome an obj-ection to show an objection is invalid
  • product – n. something made and usually for sale – to produce v. seeservice
  • prospect – n. a possible or probable customer; prospective customer
  • representative – n. sales representative person who represents & sells for a firm; salesperson
  • retail – v. to sell in small quantities (as in a shop to the public) – also n. see wholesale
  • service – n. work done usually in return for payment – to serve v. see product
  • wholesale – v. to sell in bulk (as to a shop for resale to the public) – also n. see retail

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